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Air Deccan unveils new look: Is now 'Deccan'


Tags :Fares, Promotion & Fuel, Air Deccan


Air Deccan unveils new look: Is now 'Deccan'
(CAPA) Deccan officially unveiled its much awaited new look, following its alliance with UB Group. The unveiling took place at the Air India Hangar at Sahar Airport, Mumbai.

The Hon’ble Minster of State for Civil Aviation Shri Praful Patel, did the honors by formally launching the new look. Also present on the occasion were Capt. G.R Gopinath Executive Chairman Deccan Aviation, Dr. Vijay Mallya Vice Chairman Deccan Aviation and Mr. Ramki Sundaram officiating CEO Deccan.

 

New Deccan livery of red and white colors with the kingfisher bird logo will make a splash at every passenger touch point encompassing, the aircraft fleet, the website, passenger coaches, ticketing counters at all 65 airports and uniforms for ground and cabin crew. The new uniforms have been designed by Bangalore based designer and stylist, Mr. Manoviraj Khosla. This new looks highlights Deccan’s unparalleled network and connectivity meets with Kingfisher Airlines’ service and style standards.

 

About the new “Deccan”

 

The new Deccan is committed to on time performance, customer care and passenger friendly initiatives. Deccan is poised as a brant, energetic and dynamic airline promising its passengers increasing value at every touch point. Going forward Deccan will continue to straddle and balance affordable fares with focused passenger care ensuring a distinctly enhanced travel experience for Deccan passengers

 

The New Initiatives:

 

  • Airport staff to be replaced by trained Deccan employees
  • New Cancellation policy with lower rescheduling charges and credit shell facility, promising greater ticketing flexibility.

 

About New Cancellation/ Rescheduling Policy:

 

Rescheduling Policy: Passengers can reschedule their ticket i.e modify the flight, the sector, the route and the date of travel with payment of a rescheduling fee and a fare difference, up to 2 hours prior to flight departure. The rescheduling Fee has been slashed to Rs.500/- per passenger per journey.

Cancellation Policy: Passengers wishing to cancel their ticket will be entitled to an Open Ticket in the name of the passenger. The Open Ticket is equivalent to the cost of the ticket after a deduction of Rs. 500/-. It is valid for a period of 180 days from the date of issue and can be redeemed for travel on any Air Deccan sector.

Deccan is the first airline in the country to introduce tele check-in for all passengers. Other carriers offer this facility to only first or premium class passengers.

 

About Deccan’s Tele check – in

 

Passengers flying to any destination on the Deccan network, and carrying only one cabin bag, can tele check-in from 24 hours up to 2 hours prior to the time of departure.

Passengers who have tele checked in must report to the airport at least 45 minutes before departure to collect their boarding cards.

 

Distribution

 

  • Reliance WebWorld: Ticket distribution will be expanded to 250 Reliance WebWorld outlets across India
  • India Post: Currently Deccan tickets are available at post offices across Karnataka and soon this would be expanded to other states. India Post has unparallel reach across India including smaller cities and towns in rural India.

 

New

 

  • Value-based low cost carrier
  • Deccan employees
  • Enhanced menu (soon hot meals to be provided onboard)
  • Complimentary water
  • Red & white crew uniform
  • Kingfisher (bird) logo
  • Leather Upholstery
  • Luxurious coaches
  • Customer friendly cancellation policy has been rolled out recently
  • Can now board next available Kingfisher flight


Date posted: 06-Nov-07

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