Air Berlin to use Amadeus IT platform
Tags :
Continental Europe,
Air Berlin
Amadeus announced that Air Berlin, Germanys second-largest airline and Europes third-largest low fare carrier, is now managing its sales, reservations, inventory and route network worldwide, using the Amadeus Altéa Customer Management Solution (CMS).
As one of Europe’s fastest growing carriers, Air Berlin will benefit from the increased flexibility and functionality offered by Altéa CMS to support its commercial strategy. Following successful transition from charter airline to new generation carrier, Air Berlin stated it needed a "scaleable solution" able to support sales and growth opportunities across all distribution channels, including tour operator sales, and using a central repository for customer information.
Air Berlin is using Amadeus Altéa CMS to manage inventory, make schedule changes, re-accommodate passengers, process special service requests and run revenue management functions. The airline is also able to offer its customers improved servicing capabilities in areas such as chargeable special service requests, which will allow Air Berlin to generate additional revenue opportunities.
Date posted: 04-May-07.
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Air Berlin to use Amadeus IT platform 
