Jetstar delivers successful cutover
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South Pacific,
Jetstar,
cutover,
reservation systems
Jetstar underwent one of its biggest system cutovers in the airline’s five year history when it shut down all electronic check-in and all sales channels at 5.00 pm AEDT on 06-Feb-09 for its previous reservation system to be replaced over the weekend.
The system replacement had been planned over the last 18 months and included Jetstar, Jetstar Asia/Valuair and Jetstar Pacific.
Jetstar had expected to open all sales channels including Jetstar.com and the Jetstar Telephone Reservation Centre on Monday morning however the success of the cutover has meant that the new system is now live and operational ahead of schedule. All Jetstar airports are now running on the new electronic check-in system with kiosk check-in available across the network. Web check is expected to go live within the next 24 hours.
Jetstar Chief Executive Officer Bruce Buchanan thanked all Jetstar passengers for their part in the success of the cutover which saw no significant disruption to the Jetstar network.
Bruce Buchanan said, “We sincerely thank Jetstar’s passengers for their patience and cooperation over the weekend. With thousands of our passengers web-checking in advance or arriving early to the airport, we have been able to significantly speed up the manual check in process and the on time departure of our aircraft.
“With minimal disruptions to our network, and the cooperation of Jetstar passengers, our team has delivered one the most successful cutovers.”
(c) Centre for Asia Pacific Aviation. Date posted: 09-Feb-09
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Jetstar delivers successful cutover 
